Customer Facilitation Officers
Delivering meaningful engagement to every participating customer through satisfying interactions. We identify and manage key customer data and provide lifelong support and care. With our best-in-class people and technology, we are committed to a customer-first approach—our shared philosophy that drives us to become a leading brand in the consumer electronics industry.
Recall Management
A comprehensive recall management system that serves all stakeholders—customers, dealers, and communication channels—across land and sea, from initial notifications to resolution. It ensures regulatory compliance while acting as a central hub for inbound and outbound coordination with other regional offices to enhance repair efficiency, resolution rates, cost management, and customer experience. We support dealers with […]