Partner Customers
We understand that Digital Customer Service is at the heart of creating positive customer experiences turning challenges into satisfaction. With our extensive experience and diverse expertise, we’re ready to deliver comprehensive solutions tailored to your every need.
DIGISERVE delivers cost-effective Digital Customer Service solutions that help businesses reduce operational expenses without compromising quality. By outsourcing, you eliminate the need for internal hiring, training, and system setup—our ready-to-deploy team and complete service package make operations smooth and scalable.
Cost Comparison: In-house vs DIGISERVE Outsource
Category | In-house | DIGISERVE Outsource |
|---|---|---|
Initial Cost | High (requires hiring and training) | Low (ready-to-operate team) |
Technology System | Requires additional investment | Included in the service package |
Staff Management | Fully managed internally | Fully handled by DIGISERVE |
In today’s fast-changing market, DIGISERVE can instantly scale your Digital Customer Service team to match your business needs. Whether expanding for special campaigns or peak seasons, our recruitment and training teams ensure quick deployment so your customer operations continue smoothly without downtime.
Our onboarding process is clear, efficient, and tested. With a fully equipped system and trained resources, DIGISERVE ensures new clients can launch their Digital Customer Service operations quickly—typically within two weeks.
Timeline : Service Onboarding Process
We are a team from diverse backgrounds with a range of skills, joining in a common belief :
500% YoY growth in employee
2 operational facilities in bangkok, Thailand and1 offshore office in Kuala Lumpur, Malaysia
500 Seating capacities and expandable
900+ Employees
More than 7,000 sq m of total spaces with 1,500 sq m total operation area.
More than 7,000 sq m of total spaces with 1,500 sq m total operation area.
7 languages support available across SEA region
Latest news, activities or new developments from us.
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